As investors, mentors, and coaches to hundreds of founders, the last year has only deepened our conviction that emotional intelligence (or EQ) is beyond just essential for any entrepreneur—it is perhaps even the single greatest factor in success. In fact, EQ can have a very real impact on a company’s bottom line; Gallup estimates that employee disengagement costs the economy $350 billion per year.
Dr. Javier Gonzalez-Soria y Moreno de la Santa is an
international expert in online travel, eCommerce, eMarketing, mCommerce, connectivity and digital transformation.