Richard Burton speaks at the Phocuswright Conference, Phoenix
This unique serial entrepreneur gives his personal vision about internet: Power to the People. Rich Barton is the Chairman and CEO of Zillow.com. Before co-founding Zillow, Rich founded the online travel site Expedia.com. Expedia was started within Microsoft in 1994, and then spun out in 1999 as a public company; Rich served as the President, [...]
The business traveller must be served
At phocuswright Europe Conference 2016 different stakeholders stated that the main aim is to serve the business Traveler regardless there old fashioned policy restrictions in terms of available content.
The front desk is a source of pain
Michael Levine, COO Citizen M hotels, explains that hospitality is greeting someone with a smile and that check-in and check-out processes are purely transactional and should be as as frictionless as possible, and Technology provides the solution for it