ASTA’s Paul Ruden, senior vice president of government affairs, and Jim Davidson, CEO of Farelogix, agree on one thing: Airlines should enable the sale of their ancillary products and services through the GDSs. Ruden believes the airlines should be required by the Transportation Department to sell the products through GDSs and thinks one of the options [...]
Temas en este eNews How to prevent conflicts from going viral How Consumers Research and Book Hotels How to sell arline ancilliary in the future A new trend to stay: Paid Upgrades How to Explain a New Product Category? The role of mobile in retail commerce TravelThink: un espacio para nuevas ideas y tendencias. A place [...]
Hotels, airlines and car rental agencies are more aggressively promoting the chance to upgrade your room, seat or set of wheels for a price that is often (but not always) less than you would have paid if you had reserved that business-class ticket or hotel suite in the first place. Usually, these offers are presented [...]
Temas en este eNews Interview with John Dietz, VP Platform Marketing at Concur Understanding the evolving digital life Going global: opportunities and challenges Travel Distribution Summit (london, 22-23 May) Lessons for Leadership from Don Quijote Interview with Keith Cox, CEO of Vacatia TravelThink: un espacio para nuevas ideas y tendencias. A place for new ideas [...]
The TripBarometer Mobile & Social Survey conducted by Tripadvisor has found that nearly two-thirds of U.S. travelers (61%) report using social media while on vacation. Forty-six percent (46%) of that group—nearly half of the travelers who use social media—cited a fear of missing out on news from their friends and families as a reason for [...]
Hospitality and travel organizations need an analytic-based approach that focuses on using the masses of digital (web and mobile) data that is available to help identify what customers are searching for online and how content and search results can be tailored to deliver what the customer wants. There is a need for added marketing technology [...]
Temas en este eNews Personal Interview with Richie Karaburum, Managing Director, Roomer Carlos Molinet, SVP Fort Laudardale CVB, entrevistado por Dr. Javier González-Soria Kenny Chiu, VP FXmicropay, interviewed by D. Javier González-Soria The Traveler´s Path to Purchase Do you deliver a consistent customer experience across all touchpoints? The 2013 traveler, according to Google Mobile & [...]
The only household name in aerospace in this list is Boeing, the second biggest R&D spender in the travel industry. Then there’s the airline industry software giant Amadeus, the largest software R&D spender in travel, at around $605 million in 2012, and its investment has been rising at a rapid pace over the last three years. Among [...]
Juniper released its top 10 tech trends for 2014 and here’s a quick overview: Cities will get smarter Cities will get increasingly smart as sensors and cloud-enabled apps connect transportation, metering, healthcare, lighting, and environment data, and make it actionable.See what Sensity is doing, building a billion-node planetary network of sensors — in street lights. Also, see what IBM [...]
For me, as a Xoogler (former Googler) and an entrepreneur focused on connectivity, Mike Cassidy is a permanent reference.His recent project, GoogleX’s Project Loon, which aims to extend Internet to the five billion humans without it by using an army of air balloons equipped with wireless Internet, speaks loud and clear about his ambitious vision and his [...]