javier

Acerca de Javier González-Soria

Dr. Javier Gonzalez-Soria y Moreno de la Santa is an international expert in online travel, eCommerce, eMarketing, mCommerce, connectivity and digital transformation.
28 11, 2012

What Travellers want from Mobile Sites

Por |2023-02-17T21:20:59+01:00noviembre 28th, 2012|Etiquetas: |

What Users Want Most From Mobile Sites Today, a study from Google (conducted by Sterling Research and SmithGeiger, independent market research firms) which surveyed 1,088 US adult smartphone Internet users in July 2012, has nothing especially revealing or controversial in their particular findings. What’s more interesting about the study is the data about features and [...]

27 11, 2012

Richard Burton speaks at the Phocuswright Conference, Phoenix

Por |2023-02-17T21:20:59+01:00noviembre 27th, 2012|Etiquetas: |

This unique serial entrepreneur gives his personal vision about internet: Power to the People. Rich Barton is the Chairman and CEO of Zillow.com. Before co-founding Zillow, Rich founded the online travel site Expedia.com. Expedia was started within Microsoft in 1994, and then spun out in 1999 as a public company; Rich served as the President, [...]

25 11, 2012

The business traveller must be served

Por |2020-12-02T18:03:18+01:00noviembre 25th, 2012|Etiquetas: |

At phocuswright Europe Conference 2016 different stakeholders stated that the main aim is to serve the business Traveler regardless there old fashioned policy restrictions in terms of available content.

25 11, 2012

The front desk is a source of pain

Por |2020-12-02T18:03:30+01:00noviembre 25th, 2012|Etiquetas: |

Michael Levine, COO Citizen M hotels, explains that hospitality is greeting someone with a smile and that check-in and check-out processes are purely transactional and should be as as frictionless as possible, and Technology provides the solution for it

1 11, 2012

Feelings of Guilt May Signal Leadership Potential?

Por |2023-02-17T21:20:59+01:00noviembre 1st, 2012|Etiquetas: |

Becky Schaumberg, a doctoral candidate in organizational behavior who conducted the research with Francis Flynn, the Paul E. Holden Professor of Organizational Behavior. at Standford GSB, have come with a counterintuitive conclusion: “Guilt-prone people tend to carry a strong sense of responsibility to others, and that responsibility makes other people see them as leaders.” Although “guilt” [...]

31 10, 2012

Do you know what Mobility means?

Por |2023-02-17T21:20:59+01:00octubre 31st, 2012|Etiquetas: |

New research suggests that U.S. travel bookings through smartphones may have doubled in the past year, as more travelers buy the devices and more suppliers and travel intermediaries produce a broader range of travel apps. Almost 40% of the nearly 2,400 smartphone users surveyed byAtmosphere Research Group said they intended to use their mobile device [...]

30 10, 2012

emailing best practices

Por |2023-02-17T21:20:59+01:00octubre 30th, 2012|Etiquetas: |

Infographic: Email open rates by time of day David KirkpatrickOctober 26th, 2012 MarketingSherpa has been covering email marketing for a long time. And, while we’re always interested in the latest tactics, marketers still must never overlook the basics. For example, email timing. Searching through the MarketingSherpa Article Archive, I found this blog post from 2003, which refers [...]

30 10, 2012

Are using Social Media the companies?

Por |2023-02-17T21:20:59+01:00octubre 30th, 2012|Etiquetas: |

 Less than a third of companies today use social media to support their corporate strategy and risk management practices, according to new research conducted by Stanford University’s Rock Center for Corporate Governance, the Center for Leadership Development and Research at the Stanford Graduate School of Business, and The Conference Board. In the report titled “What Do Corporate Directors and [...]

29 10, 2012

Is it possible to innovate in a bureaucratic organization?

Por |2023-02-17T21:20:59+01:00octubre 29th, 2012|Etiquetas: |

Professor at Stanford GSB Baba Shiv defends that in these volatile times, it’s clear that innovation has become an imperative. Organizations that become too entrenched with being good at what they do are simply putting themselves in a vulnerable market position.Middle managers with great ideas can sometimes be caught between a rock and a hard place. [...]

28 10, 2012

Por qué no aprovechar la oportunidad de obtener un ingreso adicional?

Por |2023-02-17T21:21:00+01:00octubre 28th, 2012|Etiquetas: |

A tenor del último "eCommerce in Independent Hotels 2012 Report", a pesar de que el 90% de los hoteles de Reino Unido ofrecen la reserva on line en su website, el 62% de los mismos no está aprovechando oportunidades de cross- o up-selling durante el proceso de reserva. Y los que sí lo están haciendo, ofrecen generalmente [...]

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