Ralph Kaiser, President, CEO & Chairman, UATP since 2003, is responsible for all commercial and strategic aspects of commercial/B2B payment network for travel and travel related services. He serves as Chairman of the Board of Directors comprised of global executives in the airline industry. During the UATP event in London he explains what is the [...]
In this new era, digital adaptation is not an option anymore, but rather an indispensable and strategic tool for destinations to remain competitive and to respond to the ever-evolving consumer needs and demands. In the tourism sector, digital strategies are increasingly based on online presence, differentiation and reputation in order to be competitive. This session [...]
Tourism is widely recognised as an industry with huge potential for sustaining economic growth, promoting inclusive development and protecting the environment. To advance the power of tourism for sustainability, it is imperative for all tourism stakeholders to maximise tourism socio-economic contribution while minimising its negative impacts on the environment in line with the Sustainable Development [...]
The winners of Summit and Launch, held November 7 and 8 during The Phocuswright Conference, have been announced. During Summit, 24 innovative startup and emerging companies and the winners of Battleground: The Americas, APAC and EMEA demonstrated groundbreaking applications and solutions set to change the travel industry. Launch featured nine established companies unveiling their travel innovations. [...]
Data has shifted the foundation of the hotel industry. Managers can now segment guest profiles to infinite degrees, creating a comprehensive picture of who’s staying at their properties. Managers can also track guest habits, interests, preferences and any unrecognized revenue opportunities or paths to stronger brand loyalty –– it’s all in the data. The question [...]
El CEO de ilunion hoteles, la cadena hotelera perteneciente al grupo de la ONCE, explica las características que la hacen única a nivel mundial y que hacen que nos sintamos orgullosos de que sea una empresa española la que se caracterice por los valores que defiende.
Simon Breakwell, Venture Partner, Technology Crossover Ventures, at the Phocuswright Conference in Amsterdam shares his vision of how Amazon, through Alexa, will enter into the "search" space colluding with Google; and how Facebook, with its different platforms, has the potential to disrupt the travel industry
Gilles Despas, Chief Marketing & Digital Officer, Thomas Cook Group plc, explains at the Phocuswright Conference in Amsterdam his vision about distribution and channels
Terry Kane, Head of Travel, Facebook, explains at the Phocuswright Conference in Amsterdam that some companies are already transacting on Facebook and for instance, a restaurant could be easily booked, but there are still a lot of way to go.
Terry Kane, Head of Travel, Facebook, explains at the Phocuswright Conference in Amsterdam that Facebook platforms are ready to accommodate virtual and augmented reality as part of a full traveler journey concept.