United Airlines customers at Chicago O’Hare and Houston’s George Bush Intercontinental airports can now communicate with customer service representatives through their mobile devices, eliminating the need to speak to someone in person at the gate or counter for services such as seat assignments, upgrades and rebooking. The “Agent on Demand” service will roll out to [...]
El TJUE, mediante unas conclusiones realizadas por el Abogado General Priit Pikamäe, dictamina que el hecho de que un vuelo aterrice en un aeropuerto distinto de aquel para el que se efectuó la reserva, en la misma ciudad o región, no origina un derecho del pasajero a compensación por cancelación del vuelo. Sin embargo, el [...]
I have always considered an interesting exercise to review the performance in the year of those start ups that the previous year were nominated as those to follow. In this case, I have selected the list prepared by Travel Massive (TM) of the "50 Travel Startups To Watch In 2020". In their words, some have [...]
The travel industry has suffered for years a myriad of public, semipublic and private organizations that have tried to set the standards and validate the qualify of different categories of travel players, mainly hotels and other types of accommodations. From the legal and more official classifications, we have contemplated many other approaches based on attributes [...]
One of the obvious consequences of the disastrous educations that recent generations have suffered (are suffering) is their incapacity to question the information, gather curated data, try to understand global and complex scenarios and then, try to formulate a personal conclusion. And as Mass Media is assisting to their irremediable progressive irrelevance is mimicking in [...]
It is clear that paper money and coins are a main source of transmission of COVID19. On the other hand, nobody can deny the tremendous negative impact that printing and distributing physical money has in our environment. With the current technologies and the level of mobile adoption in the EU there is no justification not [...]
One of the obvious consequences of the disastrous educations that recent generations have suffered (are suffering) is their incapacity to question the information, gather curated data, try to understand global and complex scenarios and then, try to formulate a personal conclusion. And as Mass Media is assisting to their irremediable progressive irrelevance is mimicking in [...]
Jesus Garre, el Socio Director de AVASANT en España y Portugal dirige la Sesión "Estas listo para innovar?", dentro del marco del Travel Innovation Summit Gran Canaria 2016 de Top Seeds Lab, contando como ponentes con Carlos Picazo, Carlos Garcia de Paredes e Isaac Hernandez
Star Alliance, oneworld and SkyTeam – which together have 58 member airlines, representing over 60 per cent of world airline capacity and carrying over 1.87 billion passengers annually prior to the Covid-19 crisis – have come out in support of a report produced by the International Civil Aviation Organization. The updated CART report which, among [...]
There has been a lot of scrutiny about the impact of the coronavirus pandemic on airlines and accommodation providers, often because they are considered a critical element of a trip. But beyond the "how you get there" and "where you stay" elements of travel, those that provide what consumers actually do in a destination have [...]