Innovation will continue across all areas of corporate life, from new use cases for the new distribution capability (NDC) to flexible policy. There will be innovation from data scientists as well as product teams. Businesses which have been platformed to access real-time data and make instant decisions will have an edge. Connecting with enterprise technology providers and micro-services can help reinforce their competitive advantage.
This Skift report, commissioned by ARC, features interviews with airline leaders, data specialists, travel managers, and travel management companies, sharing their assessment of the current state of play and thoughts about the future direction of airline retailing within the corporate travel arena.